Refund policy
Return & Refund Policy
30-Day Returns
Reggie's Tool Barn accepts return requests within 30 days of delivery for eligible items that are unused, in their original condition, and include all components and packaging received.
Please contact us before returning an item so we can provide return instructions.
Return Shipping
Buyers are responsible for return shipping costs unless we shipped an incorrect item or the item arrived damaged. Original shipping charges are nonrefundable except where required by law or when the return is due to our error.
Tools and Batteries from Retail Kits
Some genuine Milwaukee and DeWalt tools, batteries, and chargers are sold separately from retail combo kits. Product listings describe the included components. Original retail packaging may vary.
Damaged or Incorrect Orders
Contact us promptly if your order arrives damaged, defective, or incorrect. Include your order number and photographs when available so we can help resolve the issue.
Refunds
Once an approved return is received and inspected, we will notify you of the refund decision. Approved refunds are issued to the original payment method. Processing times vary by payment provider.
This policy does not limit any rights provided by applicable law.